You can return the ordered goods within 14 days after receipt.
Only unopened items can be returned. Since these are hygiene products, very high return criteria apply.
The applicator must not have been pulled out of the packaging. The formulation must not have been applied anywhere. Powder must not have been touched. For liquid formulations, the packaging must be unopened.
Opened products are excluded from the right of return in any case. If a product has already been opened, then we will refuse the refund and charge the product. The opened product will be disposed of by us at a charge for reasons of hygiene. The costs for the product and the disposal must be borne by you.
Further information can be found in our terms and conditions.